Corona Virus

Dear Patients,

As you know our population is very international and very fluid. We have families that are local and families that come to see us from long distances. Our patients also have caretakers that travel, get sick and may be older.

As a result of this unique situation, we would like to try to set some rules until this virus is contained.

1) All scheduled appointments will be triaged by phone before coming to the office. If your child is sick, he/she will need to have a telemedicine consult with a provider before coming to the office. If your child is high risk for COVID1D, 19 we will refer you to the DOH center for testing.

2) If you or your child traveled to a high-risk country or neighborhood with an outbreak and you have fever, cough, or respiratory distress, we will refer you to the DOH center for testing.

3) Depending on your travel history, you will be asked to stay home for a period of 14 days from the time you left an area with widespread or ongoing community spread (Level 3 Travel Health Notice).
Countries that have a Level 3 Travel Health Notice (widespread, ongoing transmission):
South Korea

4) We are going to try to separate hours for sick and well visits so you may be rescheduled.

5) Any non-urgent appointments will be asked to be rescheduled as well, so that we can focus on limiting crowding in the office.

6) Each child should only come with one adult if possible. That adult will also be screened for recent travel, fever, and illness. A child may be accompanied by a non-sick sibling, but we prefer to limit the amount of people in the office to as few as possible.

7) Please do not walk into the office if you are sick. We will have to turn you away until you are properly phone triaged.

We are sorry for this inconvenience, but we are trying to decrease community spread of COVID 19. As you know it is already affecting areas in upstate NY and we want to limit any risk of exposure to our families.

Thanking you in advance for your cooperation.

Dyan Hes, MD and the Gramercy Pediatrics Staff



Our 67 Irving Place location will be closing on March 30th and all patients can be seen at the Chelsea location 420 W 23rd St, New York, NY 10011


Due to the Coronavirus pandemic, we are converting the majority of our visits to telehealth. Please dowload and read the Healow Quick Start Guide for instructions on how to use our service.

This will enable us to provide our families with care, while limiting visits to the office and following social distancing guidelines.


In order to vaccinate our patients on schedule during the COVID-19 pandemic, we have two options, in person visits or NEW home vaccine visits… Learn More